MORE THAN 76,500
IN FLORIDA, USA
FAST & FREE
Shipping and Returns Policy
Your satisfaction is our key focus, thus we constantly strive to deliver the best in the industry products to your door. Our products are manufactured and tested following the best industry practices and we constantly search for new ways for improvement.
Our refund policy is 30 days. No questions asked. Unfortunately we can’t offer you a refund or exchange after this period.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. A full refund of the purchase price of the product will be refunded. Shipping charges on the original shipment cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by filling out this form and send your item to: Apkasu 17-58, 01128 Vilnius, Lithuania.
We ship Monday-Friday Only. We try and ship products on the same day but do not guarantee it. Friday orders are not guaranteed to go out before weekend depending on order volumes and time received. Arrival of your package depends on your destination country. Orders within US usually take 7-10 business days, international order may take up to 2-5 weeks. We do not guarantee any shipping time, once the package leaves our possession we have no control. We will fix issues but we cannot control late packages from the shipping services.
To return your product, you should mail your product to: Apkasu 17-58, 01128 Vilnius, Lithuania. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
INTERNATIONAL SHIPMENTS REJECTED AT CUSTOMS
No refunds will be issued for products which are rejected for import at Customs of any country, unless they are returned to MB Premium Health Labs in sellable condition. Ultimately the customer must take responsibility for ensuring legal compliance with the Customs enforcement agency of their country before ordering.